East Africa Customer Care Centre Limited
EACCC is a leading customer experience management training, research and consultancy service provider. EACCC is governed by a board of directors with a wealth of combination of expertise, knowledge and experience gained over years of practical work in leading international and regional organisations in Africa and beyond.
EACCC is committed to advancing the performance of business executives from government departments, civil society organisations, corporate sector and individual institutions through strengthening management, technical expertise and information systems towards enhancing organisational effectiveness. This is achieved through excellent seamless expert service delivery. Our team is highly experienced and professional. EACCC has a staff compliment of multi-national, multi-lingual teams and clients from many African countries.
EACCC specializes in business transformation – including strategy execution, business process re-engineering, IT modernization, and project management consulting and training for government, business and professionals.
Leader in Business Consultancy, Training, Contact Center Setup and Contact Center Management
We offer relevant training courses with per-determined set dates, venue and rates. These courses are informed by current developments and industry demands.
We propose and assist delegates as far as possible with travel and hotel accommodation arrangements at the training venue or close by.
We organize conferences on topical and emerging issues of global concern in order to facilitate debate and enhance policy development.
We offer relevant informed Customer Experience Management training courses with pre-determined set dates, venue and rates.
We help you create a Corporate Strategy that will dramatically increase revenue and skyrocket company profits.
We provide professional staffing services to support today’s agile, fast-paced and increasingly complex environment.
We provide focused and targeted training, technological solutions, operational assessments, new setups, process designs and work-force management.
We are client-focused and as such we help improve or redesign existing business processes to achieve seamless and efficient operations.
We offer cutting-edge solutions that make real and measurable differences within organizations bringing immediate added value to businesses.