EACCC Training Programmes

Providing multiple options for your professional development

Anytime eLearning via registered portal

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Onsite Training private group at your location

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Live Virtual via online classroom

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In this module, we will discuss the customer journey map, which is an incredible powerful tool to indicate and improve Touch Points helping you gain insights on different models to determine the right business strategy for a customer centric organization.

In this module, you will discover the art of a client-centric culture, find out what the top 10 Customer Experience strategies for success are, learn the best strategies to manage a client service department, and get inspired to build outstanding client experiences.

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